Privacy Policy

This Privacy Policy explains how VIVID CANVAS, LLC collects, uses, and protects your information when you use our website and services, including SMS communications, email communications, appointment scheduling, and website analytics tools.

By using our website or submitting information through our opt-in forms, you agree to this Privacy Policy and our Terms of Service.

You may review our Terms of Service here:
https://vividcanvas.tv/pages/legal/terms-of-service

1. Information We Collect

Contact Information

We may collect personal information including:

• Name
• Email address
• Phone number
• Mailing address

This information may be collected when you:

• Submit a form on our website
• Request information about our services
• Schedule an appointment
• Communicate with our team

Communications Data

If you opt in to receive communications from us, we may collect and maintain:

• Messaging preferences
• SMS consent records
• Email subscription preferences
• Records of opt-in and opt-out activity

These records help us maintain compliance with messaging regulations.

Usage and Device Information

We may automatically collect certain information when you visit our website through cookies, analytics tools, and tracking technologies.

This information may include:

• IP address
• Browser type
• Device information
• Pages visited
• Interaction with website content

Appointment and Service Data

If you request services or schedule appointments, we may collect information related to those interactions to properly provide our services.

2. How We Use Your Information

We use the information we collect to:

• Provide requested services
• Respond to inquiries and support requests
• Schedule and confirm appointments
• Send appointment reminders and service updates
• Send SMS and email communications you have consented to receive
• Improve website functionality and marketing performance
• Maintain records of messaging consent and opt-out requests

3. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to analyze traffic and improve user experience.

You can control cookie settings through your browser preferences. Some website features may not function correctly if cookies are disabled.

4. How We Share Your Information

We do not sell your personal information.

We may share information only in the following limited circumstances:

Service Providers

We may share information with trusted service providers that assist us with:

• SMS messaging services
• Email delivery platforms
• Customer relationship management systems
• Appointment scheduling tools
• Website analytics

These providers may only use information to perform services on our behalf.

Legal Requirements

We may disclose information when required by law or when necessary to protect the rights, safety, or property of VIVID CANVAS, LLC, our customers, or others.

Business Transfers

If VIVID CANVAS, LLC is involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.

Mobile Information Protection

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Information sharing with subcontractors in support services such as customer support or messaging platforms is permitted. All other use case categories exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties.

5. SMS Communications

If you provide your phone number and consent to receive text messages, VIVID CANVAS, LLC may send SMS communications related to:

• Appointment reminders
• Service notifications
• Follow-up communications
• Promotional messages related to our services

Message frequency may vary. Message and data rates may apply.

You may opt out at any time by replying STOP to any message. For assistance, reply HELP.

6. Your Choices

SMS Opt-Out

You may opt out of SMS messages by replying STOP to any text message.

Email Opt-Out

You may unsubscribe from marketing emails by clicking the unsubscribe link in the email.

Access or Correction

You may contact us to request access to, correction of, or deletion of your personal information, subject to applicable laws.

7. Data Security

We use reasonable administrative, technical, and physical safeguards to protect personal information. However, no method of data transmission or storage is completely secure.

8. Children's Privacy

Our services are not intended for children under 13 and we do not knowingly collect personal information from children.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised Last Updated date.

10. Contact Us

If you have questions regarding this Privacy Policy, please contact:

VIVID CANVAS, LLC
2533 Manzano Loop NE, Rio Rancho NM 87144
Phone: (505) 492-9404
Email: vividcanvastv@gmail.com
Website: https://www.vividcanvas.tv/

© 2026 VIVID CANVAS, LLC. All rights reserved.